Branded AI agents for insurance companies.
Submissions, servicing, and every moment in between.
An agent who shows up like a tenured teammate.
Scripted chatbots and generic AMS add-ons weren’t built for insurance. Crux agents are — branded to your brokerage, trained on your process, and trusted to act across chat, email, SMS, and voice.
Branded
Your agent, your name, your voice. Every conversation sounds like your brokerage — not a generic chatbot wrapped in your logo.
Tenured
Plugged into your AMS, CRM, and carrier portals — already knows insurance, already knows your SOPs.
Autonomous
Not a copilot. Handles submissions, quoting, COIs, quote comparisons, endorsements, and renewals — with full tool access to your systems and carrier portals.
Governed
Human-in-the-loop by design. Regression simulations, continuous evaluations, and escalation flows tuned continuously — so the agent stays sharp instead of drifting.
The platform for building branded agents in insurance.
One platform for building, shipping, and running production agents — from the first conversation to the millionth. Every action governed, every workflow observable, every escalation handled.
Every mission plan is a defined outcome.
Each plan defines what “done” looks like — quote completed, policy bound, payment posted — and reports on itself in real time. You pay for completed outcomes, not seats or tokens.
How outcome pricing worksParses the cert request email, looks up the holder in your AMS, enriches the record, and queues an ACORD 25 for delivery.
Intake and triage for commercial inquiries — new business, renewals, and endorsement requests across GL, Auto, WC, and Property.
Retrieves the balance, verifies payment method, processes the transaction, updates policy status, and sends a receipt.
When judgment is needed, the agent hands off — with the full context.
Some conversations shouldn’t be resolved autonomously — complex quotes, surplus lines filings, and certificate requests with non-standard endorsements or waiver of subrogation language. The agent escalates cleanly, and your team picks up with everything already assembled.
Requested $10M cyber limit on a tech E&O placement. Over the auto-bind threshold ($5M). Routing to producer for underwriter review.
Insured had a non-pay cancellation 14 months ago. Before accepting reinstatement payment, state regs require broker confirmation on reinstatement terms.
Requested vehicle add effective 2026-05-01. Auto policy term runs through 2026-11-04 — endorsement needs pro-rata calculation outside agent scope.
Contract language references "standard industry endorsements" without naming them. Agent cannot infer which endorsements are required — needs broker judgment call.
Every conversation, end to end. With full context from your systems.
Watch the agent handle a certificate request — from the first message to the delivered Certificate — pulling context from the CRM and the AMS, and sending from your inbox.
Ready to give your brokerage an agent that works like your best teammate?
Tell us about the moments that matter most — the work you’d most like an AI agent to carry. We’ll show you what yours could look like.